Refund policy
B&H Marine Supply – Refund Policy & Terms of Service
Effective Date: [Insert Date]
Refund & Return Policy
At B&H Marine Supply, we stand behind the quality of our products and services. Please review our refund and return policy below.
Returns
• Returns are accepted within 30 days of purchase with a valid receipt.
• Items must be unused, uninstalled, and in original packaging.
• Electrical components, special-order items, clearance items, and consumables (including oils, fluids, and chemicals) are non-returnable unless defective.
• A restocking fee of up to 15% may apply to returned items.
Defective or Damaged Products
• Defective products may be returned for exchange or store credit within 14 days of purchase.
• Manufacturer warranties apply where applicable.
• Damage caused by misuse, improper installation, or normal wear and tear is not covered.
Refunds
• Approved refunds will be issued to the original form of payment.
• Refunds are processed within 5–10 business days after approval.
• Shipping and handling fees are non-refundable.
Special Orders
• Special-order items are final sale and cannot be returned or refunded unless damaged or defective upon arrival.
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Terms of Service
By purchasing products or services from B&H Marine Supply, you agree to the following terms:
General Use
• All products and services are provided “as is” unless otherwise stated.
• Customers are responsible for ensuring products are suitable for their specific marine application.
Installation & Labor
• B&H Marine Supply is not responsible for damage caused by improper installation or use.
• Labor charges are non-refundable once services have been performed.
• Any issues with service must be reported within 7 days of completion.
Pricing & Payments
• Prices are subject to change without notice.
• Full payment is required at the time of purchase or service unless otherwise agreed in writing.
• Unpaid balances may result in service refusal or delayed order fulfillment.
Limitation of Liability
• B&H Marine Supply is not liable for indirect, incidental, or consequential damages, including loss of use, loss of profits, or vessel downtime.
• Liability is limited to the purchase price of the product or service provided.
Warranty Disclaimer
• Manufacturer warranties apply where applicable.
• B&H Marine Supply makes no additional warranties, express or implied, including merchantability or fitness for a particular purpose.
Governing Law
• These terms are governed by the laws of the State of [Insert State].
Policy Changes
• B&H Marine Supply reserves the right to modify these policies at any time without prior notice.
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Contact Information
B&H Marine Supply
📞 319-359-8532
📧 zacharyhowell98@gmail.com